Are your items vegan and cruelty-free?
100%. Rainy Roses products are all vegan and cruelty-free with nontoxic ingredients. For a full list and breakdown of our ingredients, head over to our ingredients page.
How do I apply Rainy Roses nails?
Each package comes with instructions, but for further help, please check the product pages for more clarity! If you still need help, let us know at service@rainyroses.com.
How long do these nails last?
Your product is meant to last anywhere from 1-2 weeks, depending on your lifestyle. If you work often with your hands, expect them to last around a week or so and rest them for 24 hours before applying a new set.
How do I remove the nails?
These nails will naturally become loose after a period of wear, but if you're in a rush to try a new set, a little wooden or silicone stick soaked in nail polish remover will help peel them right off! Starting at a cuticle, slowly push the nail polish remover under the nail until it comes off.
Will these nails damage my natural nails?
Absolutely not. Applying and removing them with the right, careful process and without harsh chemicals will keep your natural nails safe and healthy.
What payment methods can I use?
We accept most major credit cards (Visa, Mastercard, American Express, Discover, JCB) as well as Paypal, Google Pay, Apple Pay, Meta Pay, Afterpay, Klarna, and Shop Pay.
How do I track my shipment?
Please use the tracking number provided in the tracking email sent to you once your order has been sent out.
Where is my confirmation email and tracking number?
Typically, we find that emails get lost in customer spam folders, so be sure to check there. If you still don't find it, let us know at service@rainyroses.com.
How long are processing times once I place my order?
Depending on the product, processing times can take anywhere from 3-5 business days, but can also be faster! We try our best to produce high-quality, long-lasting products.
What's your shipping policy?
Check our shipping policy page for all the info you need! We make it easy and seamless with free shipping!
What's your return policy?
Check your return policy page for more info! In one sentence, you get a 100% refund if you're at all unsatisfied with your order. That's how committed we are to you!
When will my order arrive?
Orders will arrive between 10-12 business days, but please be aware that, due to high demand and COVID-19, some orders may be slightly delayed. Feel free to keep in contact with our amazing customer satisfaction team at service@rainyroses.com for updates on your order.
Can I chat with Rainy Roses?
Absolutely! For order-related questions, please contact our customer satisfaction team at service@rainyroses.com. For other business inquiries, please contact us at business@rainyroses.com.
